Testimonials

What Our Clients Are Saying

" Paul was very patient, informative, and extremely available throughout the process. I felt I was in very good hands and the importance of purchasing my first home was recognized by Paul. Paul made sure to do his best to be available any time needed and to explain everything in detail despite my many questions. "

Satisfaction Survey

"Clay was terrific. I have worked with Clay several times and have always been pleased. "

Satisfaction Survey

"I had the opportunity to have Cesar as my mortgage loan originator and my experience was great. I lived far from his office, but he managed to get all documents and information through phone and email, which was convenient for me. My closing process went through a few complications, but Cesar found the best way to solve those issues. I fulfilled my dream of owning a house and I am currently enjoying it! I recommend Cesar, he was always available to answer my questions and did all he could to make my dreams come true. "

Erika A.

Facebook

" Chris was very attentive and made me feel at ease with the whole mortgage process. From the first time I spoke with him, I felt like he had my best interest in mind and he responded to all of my questions and concerns in a timely manner. "

James D.

Personal Note

"Paul Marsh is the best there is. Though we had a few challenges, Paul remained positive, professional and very helpful. His response times, communication and solutions were OURTSTANDING! He made us feel like he genuinely cared about us, the customer. Paul is a real class act! "

Satisfaction Survey

" It was an amazing experience Clay took care of us and handled everything so smooth. Clay would reply right away with any concerns and questions and keep us updated at all times. I highly recommend him to everyone we know. Closing went smooth as well because he let us know every fee and amount that was going to be needed to close so we are very happy. "

Satisfaction Survey

" Cesar is very knowledgeable and responds very quickly to my questions and concerns. He was a great financial counselor and gave me great advice throughout this process. He always told me what to expect and it made this process very painless. Thank you so much Cesar! "

Georgina C.

Facebook

"The loan process was explained upfront and expectations set and met. A couple of hiccups were incurred but brought to our attention quickly and overcome by Chris and his team. I would highly recommend them. "

Sloan P.

Personal Note

" I have never felt so grateful to have Chris and Kathy to take care of my family. They were 100% dedicated and I will be forever grateful. "

John & Kristy M.

Facebook 5 Star Review

" Paul, You’re level of service has been second to none. Appreciate all the guidance in our first home buying experience! Best regards "

Aaron J.

Personal Note

" Clay was very helpful and when bumps came, Clay had this way of being able to convince you that things were going to be alright and he went out of his way to make them right. "

Satisfaction Survey

" My experience was great with Jeff Shealey. The responsiveness of the team was amazing. There is nothing I would have wanted different. "

Satisfaction Survey

" Cesar nos ayudo muchisimo con la compra de nuestra casa. Se los recomiendo. "

Delia M.

Facebook

" Thank you for helping us make our closing date. We love our new home. Please stop by if you are in the neighborhood. "

Lori and Chris F.

Email

" Clay was very professional and treated me as an individual and not just a number – so easy to work with – kept me informed of status of loan and interest rate. Was a pleasure to work with Clay. "

Satisfaction Survey

"Dear Paul, Thank you for your outstanding professionalism and patience. This has been a long journey for us. We are so thankful for your kindness and assistance with purchasing our home. We wish you safe travels and many blessings. "

Will and Tonya S.

Personal Note

" We were two weeks away from closing with another lender when we decided to switch to Encompass based on a recommendation from our realtor. Jeff S.,jumped in right away and got our loan moving. He promised he would close us on time which he did and with a lower interest rate. We plan on using Jeff and Encompass again. "

Satisfaction Survey

" Matt has been great to work with. I’m a first time home buyer and between my realtor and Matt I have had a great experience. The responsiveness and knowledge from Matt and his assistant Kristi have been extraordinary. My realtor and I both will be recommending Matt in the future. Best regards "

Satisfaction Survey

" I was interested in purchasing a home and I reached out to Cesar. Cesar has been very helpful from getting me pre-approved to finalizing our closing. "

Sebastien B.